We ship most orders via UPS Ground. Shipping charges depend on the total weight of the shipment and how far we are shipping. Larger panels and larger orders can be shipped via trucking company with flatbed. Please call 561-745-0715 for pricing on shipping panels over 100", or for larger orders.
We try to ship orders within 10 business days. Our online order process will update you when your order has been received, and shipped so you will know when to expect delivery. If there is a backorder situation, we will notify you via email. You may opt to pick up the panels in Ft. Lauderdale, FL to save shipping costs if you desire.
We have a strict NO RETURNS POLICY. Upon placement of an order, orders cannot be cancelled nor returned. All orders are considered placed once an acknowledgement has been generated. There are no exceptions to this policy. We advise customers to check for restrictions that may govern their home, e.g. condominium, and/or homeowner associations. Installation and permit requirements by local building departments should also be researched prior to ordering. Ignorance of, or failure to verify these issues in advance, for potential restrictions of the aforementioned associations or permit requirements, does not constitute grounds for the cancellation of orders.